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Noticeboard

 


Appointment Alert: In the month of September, 20.5 hours of GP and nurse time wasted due to non-attenders.  This equates to 123 appointments lost ; Please be considerate to other patients and cancel unwanted appointments. Please utilise Walk in Centres and minor ailments schemes at your local pharmacies where appropriate. Thank you



 

Welcome to Hartshill Medical Centre Online

KeeleOur Aim:  Excellent Care - Excellent Training - Excellent Service

We are a group practice with four full-time (male) and one part-time (female) GP who provide a high standard of medical care to the population of Hartshill and surrounding area. Patients are welcome to see the doctor of their choice, however we prefer you see the same doctor until a particular problem is resolved.  

Our new GP Registrars are Dr Tareq Shahji who will be at Hartshill Medical Centre until January 2019.  Dr Elisabeth Rich will be with us until February 2019.  Dr Laura Mercer will be with us until August 2019.  Dr Navyasree Arepalli will be with us until August 2020.  We hope you make them all welcome.   

As from Monday 17/9/18 , Hartshill Medical Centre will close at 6.00pm

 

Extended Primary Care Services - Extended access to primary care services is to be available to all patients for pre-bookable and same day appointments from 1 September 2018.

Read more at https://www.stokeccg.nhs.uk/stoke-your-services/extended-primary-care-services

Extended GP Access

Changes To Receiving Text Messages & Emails from Hartshill Medical Centre

From Hartshill Medical Centre: To all patients using our text messaging service, due to a change in the law regarding data protection, please confirm your consent to be contacted via text messages by completing our consent form available at reception or below

Consent Form

We are taking on new patients - To register with Hartshill Medcal Centre, click on New Patients tab at the top of the page

Antibiotic Guardian    Did you know that no amount of antibiotics can cure your cold - Keep antibiotics safe for the future

 

Electronic Prescription Service

We are now able to send your prescription electronically direct to your nominated pharmacy. You can nominate a pharmacy of your choice - For more information, see our prescription folder at the top of the page or ask at reception

We value your opinion - Family & Friend Test   Would you recommend our practice to a member of your family or a friend?  Please complete our quick & ongoing survey which can be found under Have Your Say.  A monthly summary of the test can be found under Survey Report. 

The results of our Friends and Family Test are reviewed on a monthly basis. We are very thankful to our loyal patients who are submitting a positive response of extremely likely to recommend the practice to friends and family.

Parking

A large car park is provided for visitors to the Hartshill Medical Centre only. A one-way traffic system is in operation around the car park, with separate entrance and exits.  A traffic flow system is in operation at the entrance to the Medical Centre - any attempt to leave the car park via the entrance will cause damage to vehicles. Please exit the car park therefore, via the barrier, for which you will need a token available from reception. 

Parking is for patients using the Hartshill Medical Centre only - a £5 charge will be made for unauthorised use.

Hearing difficulties            

For patients with hearing difficulties and use of a text phone, you may contact the surgery by dialling 18001 0300 1231893. 

 
Follow us on Facebook  Visit (and like us) on Facebook for up to date information on the surgery and health awareness, tips etc

 

We were visited in November 2017 by Care Quality Commission.  See their report below

 


Hartshill Surgery Survey 2013/14

Our survey was carried out in October & November 2013 and we would like to thank all patients and members of the Hartshill Patient Group who took time to contribute to the survey and analyse the results.  Overall the results were very pleasing and your comments have been fed back to our team. For more details of our survey, please click here

If you would like to be involved in future surveys to improve the services in the surgery, please email us your details or alternatively leave your details at reception in preparation for next year.


 

On Line Services  

  • Registration - New Patients -  You may complete our application form to register with our Surgery, This does not automatically register you with the practice - you will still have to visit the surgery to complete the registration process
  • Making an appointment & ordering your repeat prescription -  Please ask at reception for details of this service

  • Access details of medication, allergies & sensitivities - consent forms available from reception
  • Update your personal and clinical details
  • Travel Health Questionnaire - complete prior to your travel health appointment to ensure you receive the relevant information you need for your trip

SystemOnline App

  • You can now download the SystmOnline app free of charge from Apple's App Store and the Google Play Store for your mobile phone and tablet.  

 

(Site updated 15/10/2018)
Order your repeat medicationsCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical record
 
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